Terms & Conditions

We – the Claims Management Company, Check A Tax Claim Ltd, 1 and 2, 1A King Street,
BL 4 7AB

You – the client

What Check A Tax Claim Ltd will do for you:

  1. We will assess your agreements for Tax deductions and, if appropriate, pursue on your behalf, a claim for repayment of the tax deducted and any other monies that may be due to you as a result of a reassessment by HMRC (i.e. the total repayment made by HMRC). Our fee will apply to the entirety of any monies that are returned, regardless of the reason.
  2. We will provide this service on a “Contingency Fee” basis. Our Contingency Fee is 40% + VAT* on all revenue received. A “Contingency Fee” is a fee that is only charged if we receive a payment for you from HMRC. It is applicable to all payments we receive, including but not limited to personal savings allowance, marriage allowance, uniform and expenses claims and any income tax refunds
  3. We will correspond and negotiate on your behalf in this matter.
  4. We will forward to you the monies agreed in settlement of your claim after the deduction of our Fee as described in ‘Our Fees’ below. We will also send you a remittance statement.
  5. By signing these Terms & Conditions, you agree to provide your bank details and compliant anti- money laundering documents before you can receive any payment. If we make a successful claim on your behalf and you do not provide these documents within 14 days, we will deduct our Contingency Fee then and return the balance to HMRC after 12 months
  6. We will endeavour at all times to provide you with the professional and dedicated service that you deserve.
  7. The person dealing with your claim is Michele Oldfield
  8. We will advise you if we close any claim and confirm why.
  9. We will always act in your best interests in pursuing your claim and obtaining for you the best results.
  10. We will assist you in completing all or part of our application, and/or any subsequent forms, if necessary.
  11. Should you have a complaint please contact Michele Oldfield, Check A Tax Claim Ltd, Link 665 Business Centre, Todd Hall Road, Haslingden, BB4 5HU Tel: 0161 777 1115

What Check A Tax Claim Ltd will NOT do for you:

  1. We will NOT advise you to pursue a claim that in our opinion has no realistic chance of success, or where the amount at issue does not in our opinion justify the likely work involved, and we reserve the right to cancel this Agreement if we form this opinion.
  2. We will NOT advise you to accept an offer that we consider inadequate or to reject an offer that we consider to be reasonable,
  3. We will NOT give or offer you financial advice.

What we expect from you:

  1. To provide us promptly with all relevant information and items we request to enable us to pursue your case
  2. To provide us with compliant anti-money laundering documents and your bank details
  3. To provide us with clear instructions.
  4. To cooperate with us (including sending to us any correspondence you receive directly).
  5. Not to ask us to work in an improper or unreasonable way or to mislead us.
  6. To provide us with the exclusive authority:
    1. to pursue your claim;
    2. to enter on your behalf into correspondence and negotiations;
  7. To have any cheques payable to Check A Tax Claim Ltd so we can bank them, or (if the cheque is instead made payable to you but received by us) to pay it into our nominated account and deduct our fees and send to you the balance.
  8. All payments will be processed through the client account of our HMRC tax agent partner, AL Accountants
  9. You are aware that you could complain directly to HMRC at no cost, yet still wish to pursue your complaint via Check A Tax Claim Ltd.
  10. To read all of our terms and conditions.

Our Fee:

We will charge you 40% plus VAT of any repayment recovered and/or future savings made for you, before repaying the balance to you.

Example A: Example B: Example C:
Total repayment : £1,000 Total repayment: £3,000 Total repayment: £10,000
Fee charged @ 40% £400 Fee charged @ 40% £1200 Fee charged @ 40% £4,000
VAT@ 20%* £80 VAT@ 20%* £240 VAT@ 20%* £800
Total Fee £480 Total Fee £1,440 Total Fee £4,800
Customer receives £520 Customer receives £1,560 Customer receives £5,200
  1. You instruct us to bank any repayment in our account, deduct our charges and pay the balance to you.
  2. If the repayment is paid directly to you, you commit to pay 40% (+VAT*) of any such payment to Check A Tax Claim Ltd within 7 working days of receiving it.
  3. If settlement is made in another way, then a fee of 40% (plus VAT*) of this amount is still payable and we will contact you to discuss an acceptable payment of our fee.
  4. Should you fail to pay us our fees in time or at all, we may take action against you, and you will be responsible for any charges, legal fees and disbursements in full. You will also be liable to pay us interest on any outstanding fees under this agreement at the rate of 8% per annum or part thereof
  5. If you withdraw instructions at any time, then you agree to pay our reasonable charges based upon the work that we had done to the point when instructions were cancelled. If Check A Claim Ltd do not consider that there are reasonable prospects of success or are unable to pursue this matter further then NO fee will be payable by you. If a payment has already been advised by HMRC when you withdraw your instructions, we will deduct our Contingency Fee when the payment is received and return the balance to HMRC

Cancelling this Agreement:

  1. You have the right to cancel your instructions to us without any cost or penalty to you within 14 days of us receiving this agreement.
  2. You can cancel this agreement at any time in writing, by telephone, by email or by POST. Please refer to point 6 above for charges on cancellation.
  3. We can cancel this arrangement at any time and no fee will be payable by you if we advise that your claim is unlikely to succeed and if you have not breached your duties as set out above.
  4. You have the right to seek further advice or to shop around before entering into this agreement. You may have alternative means of pursuing your claim.

Data Protection:

  1. I agree that Check A Tax Claim Ltd and HMRC may store and process my information on their computers and using other technological or manual processes for the purposes outlined below.
  2. “My information” means personal and financial information obtained about me whilst using this service or any other related service with any of the Parties and when I subsequently contact any of the Parties and their representatives in connection with this matter.
  3. The Parties will share my information amongst themselves for the purposes outlined in the statements below and the Parties may give my information to people acting as their agents. Any disclosure of information to third parties will be done on the strict understanding that such people agree to keep the information confidential.
  4. The information provided by me may be used in the following ways:
    1. to assist the relevant Parties in providing the service for which I have applied.
    2. to assist Check A Tax Claim Ltd in dealing with my case efficiently.
  5. The use of your information is covered by the GDPR regulations. Under the terms of the regulations you have the right to obtain a copy of the information that the Parties and their agents hold about you upon payment of the appropriate fee.

*VAT will be charged if applicable at the current UK rate when the payment is made

GDPR Data Privacy Notice


Check A Tax Claim Ltd are committed to protecting and respecting your privacy.

This policy (together with https://checkataxclaim.co.uk/privacy-policy/) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).

1.     Definitions

Data controller– A controller determines the purposes and means of processing personal data.

Data processor– A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data– The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data –The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party– means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

2. Who are we?

The Data Protection team is the data controller. This means we decide how your personal data is processed and for what purposes.  For all data matters contact the Data Protection Team on admin@checkataxclaim.co.uk

3. Purpose(s) of processing your personal data

We use your personal data for the following purposes:

  • Management of financial claims on your behalf

4. The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

  • Personal data

We have obtained your personal data from you or your Insolvency Practitioner (if applicable)

5. What is our legal basis for processing your personal data?

Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

  • Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract
  • Management of financial claims on your behalf

More information on lawful processing can be found on the ICO website.

6. Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with your lender, insolvency practitioner or a member of our solicitor panel as applicable

7. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of seven years in case of any legal claims/complaints

 8. Providing us with your personal data

We require your personal data as it is a requirement necessary to enter into a contract

9. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary to retain such data;
  • The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

10. Transfer of Data Abroad

We do not transfer personal data outside the EEA

11. Automated Decision Making

We do not use any form of automated decision making in our business

12. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

13. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

14. How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contactadmin@checkataxclaim.co.uk. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Officeon 03031231113 or via email https://ico.org.uk/global/contact-us/emailor at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.